Skype for Business Services

Plan a safer move from Skype to Teams.

Proactive 24/7 monitoring helps catch issues during your Teams move.

Dedicated team support users with 94.5% first-call issue resolution.

Current-state analysis gives clear steps backed by full documentation.

Monthly reporting and an average 25% drop in repeat IT issues reduce recurring communication issues.

Consistent support teams make security gaps after migration easier to manage with 98% customer satisfaction.

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What Clients Say About Reliable IT Support

Responsive help, proactive planning, and support from a team that knows your business.

Our reputation is customer service and the ability to answer problems and concerns quickly. If I can’t access a server or certificate because of an IT issue on our end, then I can’t do what my customers expect. GlacisTech makes sure I can do my job more efficiently and keep my reputation of customer service to my clients.

Denise Miller
Chief Operating Officer, Associated Aircraft Supply Co., LLC.

The true benefit of GlacisTech is peace of mind. Before partnering with GlacisTech as our IT contractor, we found out about issues as they happened. GlacisTech is proactive and monitors 24/7; they are there before and offer a solution before there really is a problem. That’s huge for me.

Jim Freeman
Chief Financial Officer, Hobbs Bonded Fibers, NA, LLC

GlacisTech is a true partner for Cornwell Jackson. Their thought leadership helped us think about our IT as an asset and enabled us to plan and get things done rather than putting out fires. They are proactive, efficient, and cost-effective. With GlacisTech, we can focus on our accounting business instead of troubleshooting IT issues.

Scott Bates
Managing Partner, Cornwell Jackson

Jessica was an absolute ace resolving a fairly complex issue with my laptop. She and the team were prompt, friendly, and dedicated to finding the solution. Definitely recommend!

Thomas Cunningham
Consultant, Real World Training

Glacis is a top-notch team of professionals. They are helpful, knowledgeable and responsive when you need them. I sleep better at night knowing they’re on duty.

Jeff Hallan
President & CEO, Thinkfind Technology Services

Jason @ GlacisTech is outstanding! The whole team really listens to your needs and makes you feel comfortable. Their expertise, and experience are fantastic, so you add the knowledge they have and it’s a top-notch organization!! Thank you!!

Kevin Balkin
Founder, Balkin Insurance Group

Andrew’s service was beyond my expectation. The issue had several layers and he was friendly, professional and tenacious to get the issue to complete resolution.

Dawn Adams
Manda Machine

I have worked with Glacis at two different organizations, and recommended them to other small businesses and nonprofits as a reliable, flexible organization staffed with experts who both know their stuff and have the soft skills to successfully work with our nontechnical staff. We have not faced an IT problem that the Glacis team hasn’t been able to solve in a functional, cost effective way.

Katie Overman, PMP
Chief Strategy Officer, Nexus Family Recovery Center

Real Results From Proactive IT Planning

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

With proactive 24/7 monitoring, Hobbs Bonded Fibers gained earlier issue awareness and peace of mind.
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Keeping Customer Service Moving With Reliable Access to Critical IT Resources

Keeping Customer Service Moving With Reliable Access to Critical IT Resources

GlacisTech helps Associated Aircraft Supply Co., LLC. maintain IT access and respond to customers efficiently.
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How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

GlacisTech helped Cornwell Jackson move beyond IT firefighting and refocus on its accounting business.
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Our Awards

What a Managed Skype to Teams Transition Includes

Practical planning for Microsoft Teams migration

Skype for Business environments often include years of user settings, meeting habits, voice configurations, and security decisions. GlacisTech starts with a current-state analysis that documents what you have, where risks exist, and what must change before Teams is rolled out.

You receive a practical migration plan with timing, dependencies, licensing considerations, and user impact clearly explained, so leadership can make decisions without guesswork.

A rushed migration can cause missing conversations, broken meetings, lost contacts, and frustrated employees. GlacisTech plans the move around how your team works today, including chat, meetings, files, groups, permissions, and compliance needs.

The goal is to preserve business-critical information, reduce downtime, and make sure users understand where their communication tools and history live after the transition to Microsoft Teams.

Microsoft Teams needs the right identity, licensing, policy, and access settings to work well. GlacisTech reviews your Microsoft 365 environment before migration to check readiness and reduce avoidable issues.

This includes user access, security settings, device needs, retention settings, and Teams policies. Technology-agnostic recommendations help ensure any supporting hardware or software is selected based on your organization, not a preset vendor preference.

Communication changes affect everyone, from executives to front-line staff. GlacisTech builds a cutover plan that accounts for business hours, priority users, departments, and support needs during the change.

Your dedicated team is not a call center. You work with people who understand the environment, track open items, communicate clearly, and stay close to the project until users are working confidently in Microsoft Teams.

Unsupported software can create security and compliance concerns, especially for organizations that handle regulated or sensitive information. GlacisTech reviews the risks tied to keeping Skype for Business in place and helps you close gaps during the move to Teams.

That may include access controls, retention settings, account cleanup, monitoring, and documentation that supports compliance readiness and gives leaders a clearer record of what changed.

The work does not stop when Teams is turned on. GlacisTech provides post-migration support to help users adjust, resolve configuration issues, and monitor for recurring problems.

With proactive 24/7 monitoring, rapid response, asset documentation, and monthly performance reporting available through managed IT programs, communication systems stay easier to manage long after the Skype for Business transition is complete.

Our Partners

Proven IT Support for Critical Communication Changes

24 hr

Avg Onboarding

30 day

Full Implementation

94.5%

First-Call Resolution

Seamless transition from Skype for Business Services to Teams, ensuring clarity and confidence in the process.

Move From Skype to Teams Without Guesswork

Skype for Business helped many teams communicate for years, but it is no longer the right long-term foundation for growing organizations. As Microsoft support winds down, staying on the platform can make security, reliability, and user experience harder to manage.

GlacisTech helps you move from Skype for Business to Microsoft Teams with a practical plan built around your users, data, devices, call flows, and Microsoft 365 environment. The focus is simple: reduce disruption, preserve what matters, and give leadership a clear view of timing, cost, and risk before work begins.

Detailed roadmap illustrating a clear migration plan for Skype for Business Services implementation.

A Clear Migration Plan Before Anything Changes

A clean migration starts with knowing exactly what is in place today. GlacisTech reviews your Skype for Business setup, Microsoft 365 tenant, user groups, meeting policies, voice needs, and security settings before recommending the right path forward.

  • Current-state analysis of Skype for Business and Microsoft 365
  • User, group, device, and policy review
  • Communication history and data retention planning
  • Teams readiness checks for identity, licensing, and access
  • Migration scheduling that accounts for business hours and user impact
  • Post-migration support for adoption, troubleshooting, and reporting

Plan Your Teams Migration With Confidence

Get a clear path from Skype for Business to Microsoft Teams.

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Ongoing assistance for Skype for Business Services after the cutover, ensuring seamless communication transitions.

Support That Continues After the Cutover

Moving to Teams is not just a software change. It affects daily meetings, chat, file sharing, phone features, security controls, and how employees get work done. That is why GlacisTech treats the transition as a managed project, not a quick switch.

Your dedicated team documents the environment, communicates the plan, monitors for issues, and supports users through the change. With proactive 24/7 monitoring, rapid response, and monthly performance reporting available through managed IT programs, your organization gains more than a completed migration. You get a stronger communication platform that is easier to support over time.

Frequently Asked Questions

The migration process covers a full review of your current Skype for Business setup, Microsoft 365 tenant, user groups, devices, and security policies. You receive clear documentation of your environment and a step-by-step migration plan. This includes user, group, and device mapping, Teams readiness checks, data retention planning, and post-migration support to ensure a smooth transition. The service is designed to reduce disruption and provide leadership with full visibility on timing, cost, and risk before any changes are made.

With skype for business services, you gain proactive 24/7 monitoring and a dedicated support team focused on your users’ experience. This approach minimizes downtime and communication disruptions, with a 94.5% first-call issue resolution rate and an average 25% reduction in recurring IT issues. You also receive monthly performance reports and clear documentation, making it easier to track progress and measure outcomes as you move to Teams.

Migration scheduling is tailored around your business hours and user needs to keep daily operations running smoothly. Before any changes, you get a current-state analysis so that all dependencies, voice requirements, and meeting policies are considered. Post-migration support and user training are included, so employees can adapt quickly and keep productivity high. The focus is always on addressing issues before they become problems.

The timeline for migration depends on your organization’s size and complexity, but most projects are completed within a few weeks after the initial assessment. Pricing is predictable and based on a transparent quote, with no hidden fees. You receive a detailed project plan, clear milestones, and ongoing communication, so you know exactly what to expect from both a timing and budget perspective.

This service is relationship-driven, with a dedicated team that knows your network, never a call center. You benefit from proactive maintenance, monthly performance reporting, and comprehensive asset monitoring. Each recommendation is technology-agnostic and based solely on your needs, not vendor incentives. With a proven track record supporting about 80 companies and 2,000 end users across North Texas, you get a partner invested in your long-term success, not just a vendor.