GlacisTech:
About GlacisTech: Managed IT & Cybersecurity in Richardson, TX
The word ‘Glacis’ is a security term derived from French military tactics to describe the artificial slope surrounding a fortress.
gla•cis
/glāsis, glasē
The ‘glacis’ slope allows fortress defenders to spot unwanted intruders early, sweep the attackers with fire to prevent entry, and protect fortress walls from fire. And that’s exactly what we do at GlacisTech – protect, defend, and fortify your information technology fortress from vulnerabilities. Whether it’s downed networks, inefficient IT structure, or cyberattacks – GlacisTech provides managed services that strengthen and secure your IT systems.
Who We Are
GlacisTech, legally Glacis Technologies, Inc., is a managed IT and cybersecurity provider (MSP and MSSP) headquartered in Richardson, Texas. Founded in 2015, we support small and mid-sized businesses across Dallas-Fort Worth with managed IT, cybersecurity, cloud services and virtual CIO guidance, including CMMC and HIPAA compliance support. Our office is open Monday to Friday, 8 to 5, and our support line is answered 24/7 by an on-call technician. Our official website is glacistech.com, and we are not affiliated with other companies that use the Glacis name.
Markets we serve
GlacisTech provides deep industry expertise to support many market segments, including:
Manufacturing & Distribution
Ready to compete with offshore rivals but need a partner to support your digital transformation, machine automation & cybersecurity processes?
Count on us for strategic support in IT system modernization that supports your diverse and demanding operating conditions.
Defense Contractors
Defense contractors and suppliers that handle Controlled Unclassified Information (CUI) must meet Cybersecurity Maturity Model Certification (CMMC) requirements to win and keep Department of Defense contracts.
GlacisTech helps you prepare for CMMC with readiness assessments, remediation and the ongoing IT and security management needed to stay compliant.
Nonprofits
Successful nonprofits today are modernizing their vision and operational processes to accomplish their nonprofit missions better. Grant funding requirements, compliance regulations, heavy reporting obligations, and managing multiple channels require technology infrastructure that rival sophisticated corporations.
GlacisTech’s deep experience and expertise in the nonprofit arena will help you optimize and scale your IT system so you can serve your communities.
Legal
Law firms manage confidential client files, strict court deadlines and a duty to protect client information, so downtime and data exposure carry real risk.
GlacisTech secures your email, devices and document systems, backs up client data and keeps your team working so you can stay focused on your clients.
Healthcare & Surgery Centers
Medical practice offices and specialized surgery or outpatient centers are under intense pressure with compliance, patient data security/HIPAA compliance, EMR records, and workflow that optimizes patient outcomes.
GlacisTech’s team of healthcare IT specialists will help you optimize your IT systems for security, operational workflow, and compliance reporting so you can focus on your patients.
Financial Services
Financial advisors, accounting firms and brokers face mission-critical deadlines, data security demands and regulatory requirements such as the FTC Safeguards Rule.
GlacisTech has extensive expertise to ensure your IT system supports your taxing environments so you can support your clients’ needs.
Education
Private schools, training providers and other education organizations need secure, reliable technology for staff and students, often on tight budgets.
GlacisTech provides managed IT, network support and cybersecurity that protect student and staff data and keep classrooms and offices running.
Professional Services
Consulting, marketing, staffing and other professional services firms depend on reliable email, collaboration tools and secure remote access to deliver for their clients.
GlacisTech manages your Microsoft 365, devices and network and protects your data, so your team can work from the office or on the road without IT slowing them down.
Construction, Engineering & Architecture
In your world, equipment or network failure can mean missed deadlines for construction schedules. And, that can mean lost revenue or worse, hits to your stellar reputation.
GlacisTech understands the heavy workload on your IT system from sophisticated printers, software, and network usage. We’ll help you optimize your system and provide proactive network management so you can meet those mission-critical deadlines.
“Retaining GlacisTech allows us to do what we do best rather than wasting time troubleshooting. A well-managed network and IT environment is one you don’t have to think about, and that’s where GlacisTech has excelled.”
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Core Values
GlacisTech is always striving to be great, and at our core, we encompass values that we believe allow us to do that within our company and our community.
Do the right thing
GlacisTech is committed to providing honorable, honest service always, and this starts with hiring ethical people who strive for excellence themselves.
Giving back
Our commitment to nonprofits is part of our company DNA. We serve the people of our communities through several organizations, and our staff is privileged to work alongside them at numerous events throughout the year.
Being transparent
GlacisTech embodies open, upfront, and honest communication within the organization and with each of our clients. Transparency of process, what we do, and how we do it, fosters valued growth for our clients and helps us form loyal relationships.
Team first
We view humility as one of GlacisTech’s biggest strengths and look for it within each member of our team. Being humble opens our team up for positive change and allows us to improve our process and level of service constantly.
Responsiveness
With the services we provide our clients, being actively responsive and providing concise updates is imperative. We understand the demands and downfalls of technology, which is why our support line is answered 24/7 by an on-call technician who can answer questions, solve problems, and deliver peace of mind to our clients.
Strive to be great
At GlacisTech, we pledge absolute effort in daily endeavors, shooting for continuous improvement and aiming toward excellence as a team and for our clients.
What Our Clients Say About GlacisTech
The true benefit of GlacisTech is the peace of mind. Before partnering with GlacisTech as our IT contractor, we found out about issues as they happened. GlacisTech is proactive and monitors 24/7; they are there before and offer a solution before there really is a problem. That’s huge for me.
Jim Freeman, Chief Financial Officer, Hobbs Bonded Fibers, NA, LLC
Our reputation is customer service and being able to answer problems and concerns quickly. If I can’t access a server or certificate because of an IT issue on our end, then I can’t do what my customers expect. GlacisTech makes sure I can do my job more efficiently and keep my reputation of customer service to my clients.
Denise Miller, Chief Operating Officer, Associated Aircraft Supply Co., LLC.
GlacisTech is a true partner for Cornwell Jackson. Their thought leadership helped us think about our IT as an asset and enabled us to plan and get things done rather than putting out fires. They are proactive, efficient, and cost-effective. With GlacisTech, we can focus on our accounting business instead of troubleshooting IT issues.
Scott Bates, Managing Partner, Cornwell Jackson
Our Leaders
As CEO/President of GlacisTech with more than 30 years in information technology, starting in 1992 as a military electronics technician, Greg Murff is the driving force behind a business dedicated to establishing robust IT solutions for SMB clients throughout the Dallas-Fort Worth area. Greg's success stems not only from his industry expertise and passion for technology but in his innate ability to establish long-term customer relationships based on trust and dependability.
When not at the office, Greg enjoys time with his family, playing golf, and is an avid reader. He's involved in Children Advocacy support and loves dogs. Former military and alumni of a small, rural high school with ten peers, Greg combines the personality and familiarity of knowing every client on a first-name, small-town-charm basis with his vast experience, accolades, and certifications of IT technology for each client and considers them more partners and friends than clients.
Shawn Kruse serves as Chief Transformation Officer at GlacisTech, where he is the primary technical authority and strategic leader, guiding organizations through technology modernization, digital transformation, and the adoption of AI and automation. With more than 28 years of experience in Information Technology, including 20 years in the managed services sector, Shawn is widely recognized as a go-to expert for solving complex technical challenges and helping businesses successfully integrate emerging technologies through well-defined, forward-looking IT and automation roadmaps.
A natural problem-solver, Shawn brings deep expertise across the full IT spectrum, including AI-driven solutions, cloud computing, cybersecurity, network and infrastructure architecture, mobility solutions, and data protection. He plays a critical role in aligning technology investments with business objectives, leveraging proven frameworks such as NIST and CIS security controls, cloud adoption models, and lifecycle-based infrastructure planning to ensure solutions are secure, scalable, and operationally resilient. His approach blends hands-on technical execution with strategic planning, enabling organizations to modernize efficiently, adopt AI and automation technologies, and reduce risk and technical debt.
Shawn holds a Bachelor of Business Administration in Management Information Systems from Texas A&M University and maintains advanced certifications from leading technology vendors. His leadership is defined by analytical rigor, innovation, and a commitment to practical, results-driven solutions. Outside of work, Shawn enjoys spending time with his family and exploring the outdoors. He loves watching sports events and staying active through golf and tennis.
Frequently Asked Questions
Who is GlacisTech?
GlacisTech, legally Glacis Technologies, Inc., is a managed IT and cybersecurity provider headquartered in Richardson, Texas. Founded in 2015, it serves small and mid-sized businesses across Dallas-Fort Worth with managed IT, cybersecurity, cloud services and virtual CIO guidance. Its official website is glacistech.com.
When was GlacisTech founded?
GlacisTech was founded in 2015 and has served businesses in the Dallas-Fort Worth area since then.
Where is GlacisTech located?
Our office is at 1130 East Arapaho, Suite 184, Richardson, TX 75081. We support businesses throughout Dallas-Fort Worth.
What does the name “GlacisTech” mean?
A glacis is the protective slope around a fortress that lets defenders spot intruders early and keep them out. That is our approach to IT: protect, defend and fortify your systems before problems reach your business.
What industries does GlacisTech serve?
Manufacturing and distribution, defense contractors, nonprofits, legal, healthcare and surgery centers, financial services, education, professional services, and construction, engineering and architecture firms.
Who leads GlacisTech?
Greg Murff is President and CEO, and Shawn Kruse is Chief Transformation Officer.
What are GlacisTech’s hours?
Our office is open Monday to Friday, 8 AM to 5 PM. Our support line, (469) 522-2022, is answered 24/7 by an on-call technician. Sales can be reached at (888) 695-9426.
