Are you a tech hero looking for the right opportunity?
IT Careers at GlacisTech
in Richardson, Texas
About you
You love solving problems and the satisfaction of fixing the issue nobody else could. You take your responsibilities seriously and do your best work in a fast-paced environment.
You have worked hard to get where you are, and you want to keep growing. You have problems to solve and customers to help, and you follow through.
That makes you a tech hero, and tech heroes are who we hire.
About GlacisTech
GlacisTech, legally Glacis Technologies, Inc., is a managed IT and cybersecurity provider (MSP and MSSP) headquartered in Richardson, Texas. Founded in 2015, we support small and mid-sized businesses across Dallas-Fort Worth. Our reputation comes from applying current IT technologies, strong partnerships and exceptional customer service. Industries we serve include healthcare, manufacturing, financial services, nonprofits and engineering.
Why work at GlacisTech?
Employee Development & Benefits
You do not need to know everything or hold a long list of certifications to be a good fit. We hire for capability, a willingness to learn and a commitment to great customer service, then help you build deep expertise through ongoing training and development. GlacisTech also offers a comprehensive benefits package.
Community Involvement
We care about our community and encourage employees to volunteer for the causes that matter to them. As a company, we support our community through a variety of charitable organizations.
Fun, Diverse & Thriving Work Environment
We take our work seriously, and we enjoy it. Our diverse team works hard together and builds lasting relationships with each other and with our clients.
Career Opportunities
We are hiring for the full-time IT roles below. Read the full job description, then email your resume to Careers@GlacisTech.com with the job title in the subject line.
Field Services Engineer II
As an integral part of a growing company, you will have a personal connection to the client and our team. The Field Services Engineer is a team player who understands the critical relationship between customer service and technology. The position includes responsibility for handling inbound client calls and support tickets, and proactively managing them to the best of your ability on your own. Requirements include 5 or more years of IT experience, strong customer service skills and reliable transportation for travel across Dallas-Fort Worth.
Read More & ApplyHelpdesk Level 1 & 2
The Helpdesk Level 1 and 2 positions provide technical support and troubleshooting for customers with exceptional customer service.
This position provides support for Outlook, Microsoft Operating Systems, mobile devices, network printers, VPN, remote access tools and more. Requirements include 3 to 5 years of technical experience, including 2 years in a helpdesk environment.
Read More & ApplyCareers at GlacisTech: Frequently Asked Questions
What jobs is GlacisTech hiring for?
GlacisTech is hiring a full-time Field Services Engineer II and full-time Helpdesk Level 1 and 2 technicians. Both roles support small and mid-sized business clients across Dallas-Fort Worth, with a strong focus on customer service.
How do I apply for a job at GlacisTech?
Read the job description, then email your resume to Careers@GlacisTech.com with the job title in the subject line, for example “Field Services Engineer II” or “Helpdesk Level 1 & 2.”
Do I need IT certifications to work at GlacisTech?
No. You do not need to know everything or hold a long list of certifications to be a good fit. We hire for capability, a willingness to learn and a commitment to customer service. For the helpdesk roles, certifications such as CompTIA or Security+ are preferred but not required.
How much experience do I need?
The Field Services Engineer II role asks for 5 or more years of IT experience. The Helpdesk Level 1 and 2 roles ask for 3 to 5 years of technical experience, including 2 years in a helpdesk environment.
Where are GlacisTech jobs located?
GlacisTech is headquartered in Richardson, Texas. Our team supports clients across Dallas-Fort Worth with remote, phone and onsite support, so field roles require reliable transportation for travel in the DFW area.
What benefits does GlacisTech offer?
GlacisTech offers a comprehensive benefits package, along with ongoing training and development to help you build deep expertise.
Last updated November 2026.
