Amazon Web Services

Practical AWS support from a dedicated team.

Recurring cloud issues get proactive 24/7 monitoring and monthly reporting to reduce repeat problems.

Overloaded teams get a dedicated team, not a call center, backed by 94.5% first-call resolution.

Unclear AWS costs get practical planning from a partner supporting about 80 companies.

Compliance pressure gets documented cloud controls and guidance from a team supporting about 2,000 users.

Growth planning gets technology-agnostic AWS roadmaps tied to business goals and budget timing.

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Trusted By

Clients Count on Clear, Responsive IT Support

See how practical planning and proactive service help teams focus on their work.

Our reputation is customer service and the ability to answer problems and concerns quickly. If I can’t access a server or certificate because of an IT issue on our end, then I can’t do what my customers expect. GlacisTech makes sure I can do my job more efficiently and keep my reputation of customer service to my clients.

Denise Miller
Chief Operating Officer, Associated Aircraft Supply Co., LLC.

The true benefit of GlacisTech is peace of mind. Before partnering with GlacisTech as our IT contractor, we found out about issues as they happened. GlacisTech is proactive and monitors 24/7; they are there before and offer a solution before there really is a problem. That’s huge for me.

Jim Freeman
Chief Financial Officer, Hobbs Bonded Fibers, NA, LLC

GlacisTech is a true partner for Cornwell Jackson. Their thought leadership helped us think about our IT as an asset and enabled us to plan and get things done rather than putting out fires. They are proactive, efficient, and cost-effective. With GlacisTech, we can focus on our accounting business instead of troubleshooting IT issues.

Scott Bates
Managing Partner, Cornwell Jackson

Jessica was an absolute ace resolving a fairly complex issue with my laptop. She and the team were prompt, friendly, and dedicated to finding the solution. Definitely recommend!

Thomas Cunningham
Consultant, Real World Training

Glacis is a top-notch team of professionals. They are helpful, knowledgeable and responsive when you need them. I sleep better at night knowing they’re on duty.

Jeff Hallan
President & CEO, Thinkfind Technology Services

Jason @ GlacisTech is outstanding! The whole team really listens to your needs and makes you feel comfortable. Their expertise, and experience are fantastic, so you add the knowledge they have and it’s a top-notch organization!! Thank you!!

Kevin Balkin
Founder, Balkin Insurance Group

Andrew’s service was beyond my expectation. The issue had several layers and he was friendly, professional and tenacious to get the issue to complete resolution.

Dawn Adams
Manda Machine

I have worked with Glacis at two different organizations, and recommended them to other small businesses and nonprofits as a reliable, flexible organization staffed with experts who both know their stuff and have the soft skills to successfully work with our nontechnical staff. We have not faced an IT problem that the Glacis team hasn’t been able to solve in a functional, cost effective way.

Katie Overman, PMP
Chief Strategy Officer, Nexus Family Recovery Center

AWS Support That Helps Teams Focus on the Business

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

With proactive 24/7 monitoring, Hobbs Bonded Fibers gained earlier issue awareness and peace of mind.
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Keeping Customer Service Moving With Reliable Access to Critical IT Resources

Keeping Customer Service Moving With Reliable Access to Critical IT Resources

GlacisTech helps Associated Aircraft Supply Co., LLC. maintain IT access and respond to customers efficiently.
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How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

GlacisTech helped Cornwell Jackson move beyond IT firefighting and refocus on its accounting business.
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Our Awards

AWS Services Built Around Practical Business Outcomes

Clear cloud planning, support, and oversight

AWS migration should start with a clear understanding of what you have today, what needs to move, and what should stay where it is. GlacisTech reviews applications, data, users, permissions, dependencies, and business timing before creating a practical migration plan.

Your team gets documented steps, risk considerations, vendor coordination, and communication before changes happen. The goal is to reduce confusion, avoid rushed decisions, and help the move support daily work instead of interrupting it.

Cloud costs can drift when workloads, storage, and access are not reviewed regularly. GlacisTech helps you understand where AWS spending is going and how it connects to actual business use.

Cost reviews can include resource checks, usage patterns, lifecycle planning, backup storage, and growth forecasting. Recommendations are technology-agnostic and based on your needs, not a preset package. This helps leadership plan budgets with fewer surprises and make cloud decisions with better context.

AWS security depends on sound configuration, access controls, monitoring, and documentation. GlacisTech helps review your environment through a practical business risk lens, including identity access, backup settings, data exposure, and administrative permissions.

For organizations with compliance requirements, guidance can be aligned with readiness frameworks such as NIST or CIS controls where appropriate. You get clear findings, prioritized recommendations, and support from a dedicated team that understands your broader IT environment.

When AWS hosts critical systems, small issues can quickly affect staff productivity. GlacisTech provides proactive 24/7 monitoring and rapid response procedures to help identify problems before they become recurring disruptions.

Support is handled by a dedicated team, not a call center, so the people helping you understand your systems, documentation, and business priorities. Monitoring, reporting, and follow-up help create a cleaner support pattern and better long-term decisions.

Backup and recovery planning in AWS should match how the business operates, what data matters most, and how quickly systems need to be restored. GlacisTech helps review recovery priorities, cloud storage, retention practices, and continuity planning.

The process includes practical documentation and planning conversations so leaders know what is protected, where data lives, and what steps are required during an outage or service interruption. This creates more confidence without adding extra work for your staff.

AWS decisions should not happen one project at a time without a larger plan. GlacisTech provides virtual CIO guidance to help align cloud investments with business objectives, security priorities, compliance readiness, and budget timing.

Your roadmap can include migration phases, lifecycle planning, cost management, access improvements, backup strategy, and future capacity needs. The guidance stays practical, documented, and tailored to your organization so cloud planning supports growth instead of creating more operational drag.

Our Partners

Proven IT Results Behind Your AWS Strategy

24 Hr

Onboarding Time

30 Day

Full Implementation

94.5%

First-Call Resolution

Strategic planning session for Amazon Web Services, minimizing cloud deployment uncertainties.

AWS Planning That Reduces Cloud Guesswork

AWS can give your organization flexible computing, storage, backup, and application hosting, but only when it is planned around the way the business actually works. GlacisTech helps turn cloud decisions into a clear operating plan, not another set of tools for your team to babysit.

Your environment is reviewed for security, performance, cost, access, documentation, and business continuity. From there, recommendations are tied to current needs and future growth, with practical guidance from a dedicated team that learns your systems. The result is an AWS environment that is easier to manage, easier to explain, and better aligned with daily operations.

Illustration of daily management tasks for Amazon Web Services, showcasing tools and strategies for effective AWS operations.

A Practical Way to Manage AWS Day to Day

AWS works best when it is managed with a steady rhythm: monitor, review, document, improve, and plan ahead. GlacisTech helps your team avoid scattered cloud decisions by building a clear management process around your AWS environment.

  • Current-state analysis of cloud workloads, access, and configuration
  • Proactive 24/7 monitoring for issues that can interrupt operations
  • Cost reviews to identify waste and support predictable budgeting
  • Security guidance aligned to practical risk and compliance needs
  • Documentation that reduces dependency on one person or vendor
  • Roadmap planning that connects AWS investments to business objectives

Plan a Smarter AWS Environment

Get practical AWS guidance that supports growth, security, and clarity.

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Amazon Web Services AWS Support That Fits the Whole Business section image 3

AWS Support That Fits the Whole Business

For growing organizations, AWS should support expansion without creating confusion for leadership or extra strain on staff. GlacisTech brings cloud support together with managed IT, cybersecurity, compliance readiness, and virtual CIO guidance so decisions are made in context.

That means migration planning, vendor coordination, backup strategy, identity access, security review, lifecycle planning, and support are all handled with business priorities in mind. You get clear communication, transparent recommendations, and a dedicated team that knows your environment. Clients such as Associated Aircraft Supply Co., Cornwell Jackson, and Hobbs Bonded Fibers have reported improved efficiency and more time to focus on core business.

Frequently Asked Questions

You receive proactive 24/7 monitoring, monthly performance reporting, and direct access to a dedicated team familiar with your environment. Support covers recurring cloud issues, compliance controls, documentation, and practical AWS planning. This approach helps reduce repeat problems and ensures your AWS setup remains secure, efficient, and aligned with business goals.

Amazon Web Services lets you scale computing, storage, and applications to match your needs as you expand. You get flexible resources that can be adjusted without heavy upfront costs or infrastructure headaches. With a clear AWS roadmap and technology-agnostic guidance, you can plan for growth without creating confusion or extra workload for your staff.

The process starts with a current-state analysis of your AWS workloads, access, and configuration. You receive:

  • Proactive 24/7 monitoring for operational issues
  • Cost reviews to identify waste and improve budgeting
  • Security and compliance guidance tailored to your needs
  • Clear documentation to reduce reliance on any single person or vendor
  • Practical roadmap planning tied to your business objectives

You get practical cost planning and regular reviews to spot unexpected expenses or underused resources. Monthly reporting and guidance help you budget with confidence, so AWS spending aligns with your organization’s growth and operational needs. Predictable monthly invoices support financial clarity and reduce surprises.

You work with a dedicated team that learns your systems, not a call center. Every AWS environment is managed with proactive maintenance, monthly reporting, and a focus on aligning technology investments with your business goals. Support is personalized, relationship-driven, and backed by a record of high client satisfaction, rapid response, and long-term partnerships.