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Our Clients

How We Drive Success

Our reputation is customer service and the ability to answer problems and concerns quickly. If I can’t access a server or certificate because of an IT issue on our end, then I can’t do what my customers expect. GlacisTech makes sure I can do my job more efficiently and keep my reputation of customer service to my clients.

Denise Miller
Chief Operating Officer, Associated Aircraft Supply Co., LLC.

The true benefit of GlacisTech is peace of mind. Before partnering with GlacisTech as our IT contractor, we found out about issues as they happened. GlacisTech is proactive and monitors 24/7; they are there before and offer a solution before there really is a problem. That’s huge for me.

Jim Freeman
Chief Financial Officer, Hobbs Bonded Fibers, NA, LLC

GlacisTech is a true partner for Cornwell Jackson. Their thought leadership helped us think about our IT as an asset and enabled us to plan and get things done rather than putting out fires. They are proactive, efficient, and cost-effective. With GlacisTech, we can focus on our accounting business instead of troubleshooting IT issues.

Scott Bates
Managing Partner, Cornwell Jackson

Jessica was an absolute ace resolving a fairly complex issue with my laptop. She and the team were prompt, friendly, and dedicated to finding the solution. Definitely recommend!

Thomas Cunningham
Consultant, Real World Training

Glacis is a top-notch team of professionals. They are helpful, knowledgeable and responsive when you need them. I sleep better at night knowing they’re on duty.

Jeff Hallan
President & CEO, Thinkfind Technology Services

Jason @ GlacisTech is outstanding! The whole team really listens to your needs and makes you feel comfortable. Their expertise, and experience are fantastic, so you add the knowledge they have and it’s a top-notch organization!! Thank you!!

Kevin Balkin
Founder, Balkin Insurance Group

Andrew’s service was beyond my expectation. The issue had several layers and he was friendly, professional and tenacious to get the issue to complete resolution.

Dawn Adams
Manda Machine

I have worked with Glacis at two different organizations, and recommended them to other small businesses and nonprofits as a reliable, flexible organization staffed with experts who both know their stuff and have the soft skills to successfully work with our nontechnical staff. We have not faced an IT problem that the Glacis team hasn’t been able to solve in a functional, cost effective way.

Katie Overman, PMP
Chief Strategy Officer, Nexus Family Recovery Center
How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

With proactive 24/7 monitoring, Hobbs Bonded Fibers gained earlier issue awareness and peace of mind.
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Keeping Customer Service Moving With Reliable Access to Critical IT Resources

Keeping Customer Service Moving With Reliable Access to Critical IT Resources

GlacisTech helps Associated Aircraft Supply Co., LLC. maintain IT access and respond to customers efficiently.
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How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

GlacisTech helped Cornwell Jackson move beyond IT firefighting and refocus on its accounting business.
See More

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Frequently Asked Questions

IT Strategy Services provide a structured way to align your technology with business goals. You receive a current-state analysis, technology-agnostic recommendations, multi-year roadmaps, and virtual CIO guidance. The focus is on reducing risk, supporting growth, and ensuring compliance so you can focus on your core business. Services often cover asset monitoring, documentation, budgeting, and regular reviews to keep your IT environment resilient and scalable.

You can expect improved operational efficiency, reduced risk of downtime, and better alignment between technology investments and your business objectives. Many clients report proactive issue resolution and more time to focus on their core work rather than troubleshooting IT problems. Regular performance reporting and compliance readiness are built in, helping you stay ahead of potential challenges.

The process starts with a free IT risk assessment and a thorough review of your current systems. From there, you receive a detailed analysis, benchmarking against industry standards, and a custom roadmap. Ongoing partnership includes:

  • Quarterly reviews and strategic planning
  • Comprehensive asset documentation and monitoring
  • Monthly performance reports
  • Continuous adjustments to support your evolving needs

You will generally notice improvements in visibility and planning within the first month, thanks to onboarding and initial assessments that can begin within 24 hours. Full implementation of recommendations and measurable efficiency gains typically occur over several months, with ongoing reporting so you can track progress and outcomes at every stage. The timeline is customized to your environment and business goals.

You benefit from a dedicated team that knows your business, not a call center, with proactive 24/7 monitoring, monthly reporting, and technology-agnostic advice. All recommendations are based on your unique needs, not vendor preferences, and you receive personalized service backed by a local team invested in North Texas businesses. Clients consistently highlight improved efficiency, peace of mind, and a relationship-driven partnership focused on your long-term success.