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Our Clients

How We Drive Success

Our reputation is customer service and the ability to answer problems and concerns quickly. If I can’t access a server or certificate because of an IT issue on our end, then I can’t do what my customers expect. GlacisTech makes sure I can do my job more efficiently and keep my reputation of customer service to my clients.

Denise Miller
Chief Operating Officer, Associated Aircraft Supply Co., LLC.

The true benefit of GlacisTech is peace of mind. Before partnering with GlacisTech as our IT contractor, we found out about issues as they happened. GlacisTech is proactive and monitors 24/7; they are there before and offer a solution before there really is a problem. That’s huge for me.

Jim Freeman
Chief Financial Officer, Hobbs Bonded Fibers, NA, LLC

GlacisTech is a true partner for Cornwell Jackson. Their thought leadership helped us think about our IT as an asset and enabled us to plan and get things done rather than putting out fires. They are proactive, efficient, and cost-effective. With GlacisTech, we can focus on our accounting business instead of troubleshooting IT issues.

Scott Bates
Managing Partner, Cornwell Jackson

Jessica was an absolute ace resolving a fairly complex issue with my laptop. She and the team were prompt, friendly, and dedicated to finding the solution. Definitely recommend!

Thomas Cunningham
Consultant, Real World Training

Glacis is a top-notch team of professionals. They are helpful, knowledgeable and responsive when you need them. I sleep better at night knowing they’re on duty.

Jeff Hallan
President & CEO, Thinkfind Technology Services

Jason @ GlacisTech is outstanding! The whole team really listens to your needs and makes you feel comfortable. Their expertise, and experience are fantastic, so you add the knowledge they have and it’s a top-notch organization!! Thank you!!

Kevin Balkin
Founder, Balkin Insurance Group

Andrew’s service was beyond my expectation. The issue had several layers and he was friendly, professional and tenacious to get the issue to complete resolution.

Dawn Adams
Manda Machine

I have worked with Glacis at two different organizations, and recommended them to other small businesses and nonprofits as a reliable, flexible organization staffed with experts who both know their stuff and have the soft skills to successfully work with our nontechnical staff. We have not faced an IT problem that the Glacis team hasn’t been able to solve in a functional, cost effective way.

Katie Overman, PMP
Chief Strategy Officer, Nexus Family Recovery Center
How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

How GlacisTech Helped Hobbs Bonded Fibers Move from Reactive to Proactive IT

With proactive 24/7 monitoring, Hobbs Bonded Fibers gained earlier issue awareness and peace of mind.
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Keeping Customer Service Moving With Reliable Access to Critical IT Resources

Keeping Customer Service Moving With Reliable Access to Critical IT Resources

GlacisTech helps Associated Aircraft Supply Co., LLC. maintain IT access and respond to customers efficiently.
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How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

How Cornwell Jackson Turned Reactive IT Into a Strategic Business Asset

GlacisTech helped Cornwell Jackson move beyond IT firefighting and refocus on its accounting business.
See More

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24 Hr

Onboarding Time

94.5%

First-Call Resolution

98%

Customer Satisfaction

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Frequently Asked Questions

You gain secure access to cloud-based infrastructure, applications, and data storage tailored to your business needs. The service is designed to support both public and hybrid cloud environments, so you can run workloads in the cloud, on-premises, or in a combination that fits your operations. You also benefit from proactive 24/7 monitoring, asset tracking, and monthly performance reporting. Everything is managed by a dedicated team that knows your environment, not a call center.

Moving to a public/hybrid cloud model helps you reduce downtime and keep your operations steady. You benefit from:

  • Proactive 24/7 monitoring that detects and addresses issues before they impact your users
  • Automatic failover and backup options for added business continuity
  • Scalable resources that grow with your business without the need for major infrastructure investments

This means you can focus on your core work without worrying about IT disruptions.

The process starts with a current-state analysis and a free IT risk assessment to understand your infrastructure and goals. From there, you receive a technology-agnostic roadmap built around your business needs, compliance requirements, and budget. The migration itself is carefully planned to minimize disruption, with dedicated support before, during, and after the move. You can expect transparent communication and full documentation at every step.

Onboarding can be completed in as little as 24 hours for most businesses, thanks to an efficient and well-documented process. The exact timeline depends on your current IT environment, data volumes, and any compliance factors. You receive a clear project plan up front, so you always know what to expect and when each milestone will be reached.

You get a relationship-driven approach with a dedicated team that knows your business and delivers personalized support. Unlike generic providers, you see monthly performance reporting, proactive maintenance, and strategic virtual CIO guidance built into the service. The focus is always on aligning technology with your business objectives, reducing recurring issues, and ensuring regulatory compliance, all backed by a high first-call resolution rate and strong local expertise in North Texas.